Novotel London Excel | Hotel in London

| 8.2 (4640 Reviews) |   Pet Friendly  5 Bathrooms  14 Guests
Docklands Hotel | Novotel London Excel

Hotel in Docklands, London

This 4-star hotel is 492 feet from the ExCeL Exhibition Center and close to the O2 arena, Canary Wharf and London City Airport. The Novotel London Excel has stylish, modern rooms each with a large work area, a laptop safe, a mini-bar and a private bathroom. The Upper Deck Restaurant & Bar serves brasserie cuisine and has an outdoor terrace with views of the Royal Victoria Dock and London skyline. Guests can relax in the sauna and fitness facilities at the property. The Novotel London is 984 feet from Custom House Station on the DLR (Docklands Light Railway).

Novotel London Excel is located in London.

This 237 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Bar, Parking, Accessibility, and several others. This is a 4 star rated property and has over 4640 reviews with the average score of 8.2 . Coming to London and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 237 Bedrooms Hotel if you want to learn more about this Hotala.co.za place in London. These details are authentic, as they are provided by our partner, booking.com.

This Novotel London Excel in London is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Novotel London Excel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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7 Western Gateway Royal Victoria Dock, , London, E16 1AA, United Kingdom

Amenities

Parking
Pet Friendly
Designated Smoking Area
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
EV Charge Station
Business Services
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Kids' meals
  • Wine/Champagne
  • Bar
  • Restaurant
  • Breakfast in the room
Parking
  • Accessible parking
  • Parking garage
  • Electric vehicle charging station
  • Private Parking
  • Parking on site
  • Parking
Activities
  • Steam room
  • Sauna
  • Turkish/Steam Bath
  • Fitness center
General
  • Heating
  • Facilities for disabled guests
  • Designated smoking area
  • Wifi in all areas
  • Family rooms
  • Non-smoking rooms
  • Elevator
  • Pet friendly
  • Safe
  • Smoke-free property
  • Soundproof rooms
Guest Services
  • Ironing service
  • Fax/Photocopying
  • Room service
  • 24-hour front desk
  • Express check-in/out
  • Meeting/Banquet facilities
  • Baggage storage
  • Dry cleaning
  • Daily housekeeping
  • Invoice provided
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Terrace
  • Outdoor furniture
Security/Safety
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
  • Key card access
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Breakfast to-go containers
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Staff follow all safety protocols as directed by local authorities
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Access to healthcare professionals
  • Cashless payment available
  • Contactless check-in/out

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Payment Policy
Credit card required
Pet Policy
Pets are allowed and charges may apply.
Minors under 18 must be accompanied by parents or legal representatives. third person named by parents must present their written authorization (certified signature), up to 2 children (under 16 years) can stay free (with breakfast) when sharing a room with adults. families also get late check-out on sundays (until 17:00), please note that the credit card used to book must be presented on arrival, pets can be accommodated for an additional charge of gbp 15.

Reviews

Value for money:
7.96
Location:
8.85
Staff:
8.63
Facilities:
8.33
Comfort:
8.49
Cleanliness:
8.5
Sigitas
Oct 9, 2025 07:00:00 AM
Review Score:   9
Lithuania
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: the location is good. the room is good also.
Negative: I did not like the breakfast. The food was cold and stale. Not what I expected. And the price is not commensurate with the quality. Especially when I visited the neighboring hotel, Crowne Plaza, for comparison. Late in the evening, there is no possibility to get at least a snack.
Summary: nice place.
See All Reviews

Room Arrangement

Room Info Facilities
Standard Double Room with Two Single Beds
Room Type: Double
Room Size: 25 m2
2 Twin bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Bathtub or shower, Towels, Shampoo, Hairdryer, Private bathroom, Toilet, Free toiletries, Toilet paper, Shower, Bathtub

General

Heating, Ironing facilities, Carpeted, Safe, Laptop safe, Iron, Key card access

Media & Technology

TV, Flat-screen TV, Telephone, Radio, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

View

Inner courtyard view, City view

Accessibility

Accessible by elevator
Superior Room with 1 Queen size bed + convertible sofa
Room Type: Quad
Room Size: 25 m2
1 Sofa bed Bed
1 Queen bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Towels, Shampoo, Hairdryer, Private bathroom, Toilet, Free toiletries, Toilet paper, Shower, Bathtub

General

Heating, Ironing facilities, Carpeted, Safe, Laptop safe, Iron, Key card access

Media & Technology

TV, Flat-screen TV, Telephone, Radio, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Room Amenities

Sofa bed

Accessibility

Accessible by elevator
Executive Premium Queen Room
Room Type: Double
Room Size: 25 m2
1 Queen bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Bathtub or shower, Towels, Shampoo, Hairdryer, Private bathroom, Toilet, Bathrobe, Conditioner, Free toiletries, Toilet paper, Shower

General

Heating, Ironing facilities, Carpeted, Safe, Laptop safe, Iron, Key card access

Media & Technology

TV, Flat-screen TV, Telephone, Radio, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Kitchen

Coffee machine

View

Inner courtyard view, City view

Accessibility

Accessible by elevator
Standard Room with 1 Queen size bed + convertible sofa
Room Type: Quad
Room Size: 25 m2
1 Sofa bed Bed
1 Queen bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Towels, Shampoo, Hairdryer, Private bathroom, Toilet, Free toiletries, Toilet paper, Shower

General

Heating, Ironing facilities, Carpeted, Safe, Laptop safe, Iron, Key card access

Media & Technology

TV, Flat-screen TV, Telephone, Radio, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sofa, Desk

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Room Amenities

Sofa bed

Accessibility

Accessible by elevator
Standard Queen Room
Room Type: Double
Room Size: 25 m2
1 Queen bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Bathtub or shower, Towels, Shampoo, Hairdryer, Private bathroom, Toilet, Free toiletries, Toilet paper, Shower

General

Heating, Ironing facilities, Carpeted, Safe, Laptop safe, Iron, Key card access

Media & Technology

TV, Flat-screen TV, Telephone, Radio, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

View

Inner courtyard view, City view

Accessibility

Accessible by elevator

FAQ's

Is this Novotel London Excel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Novotel London Excel?

Check-in time for Novotel London Excel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Novotel London Excel have a swimming pool?

No, this Novotel London Excel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Novotel London Excel?

Best-rates for the Novotel London Excel starts from $158 per night with includes Entertainment, Designated Smoking Area, Laundry, Bar, Parking, Accessibility, Security/Safety, EV Charge Station, Wellness Facilities, Breakfast, Internet, Wheelchair Accessible, Guest Services, Child Friendly, Hot Tub, Fireplace/Heating, Restaurant, Pet Friendly, Balcony/Terrace, Business Services with all other facilities. Hotala.co.za matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Novotel London Excel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Novotel London Excel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Novotel London Excel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Novotel London Excel?

Based on the information reported by the owner or manager, the Novotel London Excel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Novotel London Excel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Novotel London Excel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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